- Step 1: Fill out, and submit,
the RMA Request form to start the repair process.
- Step 2: Download the Return Authorization form.
- Step 3: Fill out the RMA information form.
- Step 4: Properly protect and package the item to be returned.
- Step 5: Include the RMA information form with the return item.
- Step 6: Place the RMA number on the outside of the packaging
- Step 7: Ship and insure the item to
Fortec Star Repair.
- Step 8:
Fortec Star Repair will contact you via email or
telephone with diagnostic results and estimated cost of repair if applicable.
- Step 9: Repaired items will be shipped back to the shipping
address listed on the RMA information form
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Product Repair Form
Please fill out the form to start the repair process.
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